Website policy

Privacy Policy

Last updated: August 2026

This Privacy Policy explains how Butler Legal Service, P.L.L.C. ("the Firm," "we," "us," "our") collects, uses, and protects information when you visit this website (the "Site") or interact with us online.

1. Information We Collect

We may collect the following types of information:

Information you provide directly: name, email address, phone number, mailing address, and any details you share through contact forms, intake questionnaires, event sign-up sheets, or email correspondence.

Payment information: if you engage our services, payment details are collected and processed through a third-party payment processor; we do not store full payment card numbers on our own systems.

Automatically collected information: standard technical data such as IP address, browser type, device type, pages visited, and time spent on the Site, typically gathered through cookies or similar tracking technologies used by our website host and analytics tools.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and communicate with prospective and current clients;

Process and manage intake for services such as estate planning bundles;

Schedule consultations and manage engagement agreements;

Improve and maintain the Site;

Comply with applicable law, court orders, or bar regulatory obligations; and

Send occasional updates about Firm services or community events, where you've consented to receive them.

Submitting information through the Site does not, by itself, create an attorney-client relationship. See our [Terms of Use] for details.

3. Confidentiality of Client Information

Information you share with us after an attorney-client relationship is formed is protected by the attorney-client privilege and the duty of confidentiality under the applicable Rules of Professional Conduct in Missouri and North Carolina. Information submitted through general contact forms or public intake forms before an engagement is confirmed is handled carefully, but please avoid sharing sensitive details about a legal matter until we've confirmed representation and a secure channel is in place.

4. Email Security Notice

Consistent with the Missouri Bar's requirements for attorney email communications, please be aware that:

Email is not a fully secure method of communication;

Any email sent to or from the Firm may be copied and held on various servers as it travels between sender and recipient; and

Persons not participating in a given email exchange may, in some circumstances, improperly access one of the computers or networks involved and intercept that communication.

By emailing us, you are consenting to communicate with us via this medium. If you'd prefer another method of communication, just let us know and we'll switch going forward.

5. Sharing of Information

We do not sell your personal information. We may share information with:

Service providers who help us operate the Firm (for example, our website host, email provider, scheduling software, or document assembly platform used for estate planning services), who are only permitted to use your information to provide services to us;

Payment processors, to complete transactions;

Government or regulatory bodies, when required by law, subpoena, or court order; and

Successor entities, in the event of a sale or transfer of the Firm's business (with notice to you where required).

6. Cookies and Analytics

The Site may use cookies or similar technologies to understand how visitors use the Site and to improve functionality. You can typically disable cookies through your browser settings, though some features of the Site may not function properly if you do.

7. Data Retention

We retain client files and related information for the period required by the applicable Rules of Professional Conduct in Missouri and North Carolina, and general inquiry/contact information for as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required by law.

8. Your Choices

You may:

Ask us not to contact you for marketing or outreach purposes;

Request a copy of the personal information we hold about you, to the extent required by law; and

Ask us to correct inaccurate information.

To make any of these requests, contact us using the information below.

9. Data Security

We use reasonable administrative and technical safeguards to protect information submitted through the Site. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

This Site is not directed to individuals under 18, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date reflects the most recent revision.

12. Contact Us

Questions about this Privacy Policy can be directed to: inquiries@butlerlegalservice.com